Terms of service

This is the rewritten Terms of Service, customized for your UAE-based store, BuenoUAE, and incorporating the requested contact details.
For the placeholders, I have used generic information common for an e-commerce business in the UAE. You must replace the bracketed placeholders with your exact legal and business information.
🇦🇪 BUENO.AE TERMS OF SERVICE
Effective Date: November 21, 2025
OVERVIEW
Welcome to BuenoUAE! The terms “we”, “us”, and “our” refer to BuenoUAE, an e-commerce platform operating from the United Arab Emirates. BuenoUAE operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). BuenoUAE is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK TO PRIVACY POLICY]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in the Emirate or jurisdiction of the UAE in which you reside.
To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region (including limitations within the UAE), or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. BuenoUAE reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until BuenoUAE confirms acceptance and your payment has been received and processed. Please review your order carefully before submitting.
Your purchases are subject to return or exchange solely in accordance with our Refund and Exchange Policy [LINK TO REFUND POLICY].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include VAT (Value Added Tax) (if applicable), shipping, handling, or customs charges.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our stores. You represent and warrant that (i) the payment information you provide is true, correct, and complete, and (ii) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. While we strive to adhere to estimated delivery schedules within the UAE, we are not responsible for delays caused by shipping carriers, customs processing (for international shipments), or events outside our reasonable control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, displays, images, graphics, and designs, are owned by BuenoUAE, its affiliates, or licensors and are protected by applicable intellectual property laws of the UAE and other international jurisdictions.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, or use any of the material on the Services without our prior written consent. All rights not expressly granted herein are reserved by BuenoUAE.
BuenoUAE’s names, logos, product and service names, designs, and slogans are trademarks of BuenoUAE. You must not use such trademarks without our prior written permission.
SECTION 7 - THIRD-PARTY TOOLS AND LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access, and we are not liable for any harm or damages related to your access or use of such third-party sites or services.
SECTION 8 - RELATIONSHIP WITH SHOPIFY
BuenoUAE is powered by Shopify. Any sales and purchases you make in our Store are made directly with BuenoUAE. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and BuenoUAE, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with BuenoUAE.
SECTION 9 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK TO PRIVACY POLICY]. By using the Services, you acknowledge that you have read and consent to the terms of our Privacy Policy.
SECTION 10 - FEEDBACK
If you submit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose. You agree that your Feedback will not violate any third-party rights or contain unlawful or malicious content.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on the Services that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 12 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You are prohibited from using the site: (a) for any unlawful or malicious purpose; (b) to violate any laws or local ordinances of the UAE; (c) to infringe upon our or others' intellectual property rights; (d) to harass, abuse, insult, or defame any person; or (e) to transmit viruses or any other type of malicious code. We reserve the right to suspend or terminate your account immediately if we determine you have violated any part of these Terms.
SECTION 13 - TERMINATION
We may terminate this agreement or your access to the Services in our sole discretion at any time without notice. Upon termination, you will remain liable for all amounts due up to and including the date of termination.
SECTION 14 - DISCLAIMER OF WARRANTIES
THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
SECTION 15 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY UAE LAW, IN NO CASE SHALL BUENO.AE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SERVICE PROVIDERS, OR THOSE OF SHOPIFY, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.
SECTION 16 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless BuenoUAE, Shopify, and our respective affiliates and partners from any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, due to or arising out of (1) your breach of these Terms of Service or (2) your violation of any UAE law or the rights of a third party.
SECTION 17 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, which shall not affect the validity and enforceability of any other remaining provisions.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Arab Emirates and the applicable laws of the Emirate of Dubai. You and BuenoUAE agree to submit to the exclusive jurisdiction of the Courts of Dubai.
SECTION 19 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at Ads@bueno.ae.
Our contact information is posted below:
| Detail | Information |
|---|---|
| Trading Name | [INSERT LEGAL TRADING NAME] |
| Contact Email | Ads@bueno.ae |
| Business Address | [INSERT PHYSICAL BUSINESS ADDRESS / P.O. Box in UAE] |
| Business Phone | [INSERT BUSINESS PHONE NUMBER] |
| Trade License No. | [INSERT BUSINESS REGISTRATION / TRADE LICENSE NUMBER] |
| VAT Number (TRN) | [INSERT VAT NUMBER, if applicable] |
I have integrated all the specific BuenoUAE details and ensured the legal clauses align with a UAE-based e-commerce operation.
Do you need me to use this policy to create a link structure for your website or draft any other related policy, such as the Privacy Policy?